RADYANTLY CUSTOMER CARE
Shipping Policy
A little clarity, from checkout to your doorstep.
Where we deliver
We deliver to the 50 United States and Washington, DC, including PO Boxes within these areas. We do not currently deliver to US territories or APO/FPO military addresses.
Shipping cost
Standard shipping is free on all orders within our delivery area. No expedited shipping option is offered.
Handling and transit
Order handling takes 1–2 business days. Transit takes an estimated 3–4 business days after dispatch. The estimated total is 4–6 business days, allowing for the cutoff and non-business days below. These are estimates, not guaranteed arrival dates.
Cutoff and business days
Our cutoff is 07:00 PM Central Standard Time (GMT−06:00, Chicago reference), fixed throughout the year and not adjusted for daylight saving time. Business days are Monday–Friday, excluding US federal holidays. Orders received before the cutoff are counted from the next business day. Orders received at or after the cutoff, on weekends or on holidays are received for processing on the next business day, with the handling period counted from the following business day. Transit is counted after dispatch.
Address and delivery questions
Please provide a complete and accurate delivery address. Contact [email protected] with delivery questions or an address correction request. Any change depends on the fulfillment stage.
Taxes
The checkout tax amount is $0.00. This does not represent a statement that our products are legally tax-exempt.
Questions? [email protected]